Shipping policy

Shipping options: 

  1. Ship to door, free for 100$ purchase or more in regular routes(Québec)
  2. Ship to door for 99$ purchase or less in regular route(Québec)
  3. EXPEDIBUS point of service delivery for oversized items (within Québec province only) 
  4. Pick up orders at one of Echo-sports store in Quebec city.
N.B.: ALTHOUGH WE CAN SHIP IN MOST PLACES IN CANADA, FREE SHIPPING IS ONLY AVAILABLE IN QUEBEC FOR NOW.
AT THE CHECK OU, YOU WILL SEE WHAT THE FLAT RATE FOR YOUR AREA BEFORE YOU COMPLETE YOUR ORDER

# 1: Ship to door, free for 100$ purchase or more (Québec & Ontario)

  • Free shipping for 100$* purchase or more for Quebec 
  • All orders are processed within 48 hours after reception
  • We will use the most adequate courrier for your area.
  • Shipping delays are those offered by the chosen carrier in your area.

Oversized items aren't elligible for free shipping to door, unless exception but are elligible to be sent to a point of service (Check Expedibus points of service delivery)

 

**AREA OUTSIDE REGULAR ROUTES

Postal areas starting with these are not admissible to free shipping:A0K, A0P, J0M, P0L, P0T, P0V, R0B, R0C, S0J, T0H, T0P, V0J, V0N, V0P, V0R, V0T, V0V, X0A, X0B, X0C, X0E, Y0B.

Although free shipping for door delivery is not available, please check with us for points of service delivery who remains an option: 1-877-683-3338

 

#2. Ship to door for purchase under 99$ in regular routes (Quebec)

For purchase under 99$, a flat rate of 9.99 will be applied on your purchase before taxes. 

  • All orders are processed within 48 hours after reception
  • We will use the most adequate courrier for your area.
  • Shipping delays are those offered by the chosen carrier in your area.

 

**AREA OUTSIDE REGULAR ROUTES

Postal areas starting with these are not admissible to free shipping:A0K, A0P, J0M, P0L, P0T, P0V, R0B, R0C, S0J, T0H, T0P, V0J, V0N, V0P, V0R, V0T, V0V, X0A, X0B, X0C, X0E, Y0B.

Although free shipping for door delivery is not available, please check with us for points of service delivery who remains an option:1-877-683-3338

 

#3. Ship to an EXPEDIBUS service point for oversizez items 

  • For oversized items such as bike, they can be sent to the closest point of service via EXPEDIBUS.
  • This shipping option is free of charge for 100$ minimum purchase or more.
  • You can check EXPEDIBUS service points here: https://www.expedibus.com/fr/points-de-services
  • We will contact you to let you know which EXPEDIBUS service point your item will be sent to. If this is not convenient for you, we have other alternatives and we will not ship anything without your consent first. 
  • To pick up your parcel, simply show up at the service point with identifications to pick up your purchase. 

 

# 4: Pick up your order at our store

  • Simply choose in-store pick up when ordering online at the check out. 
  • You will receive a notification as soon as your order is ready for pick up. 
  • When picking up your order, please present your invoice with at least one identification card with a photo.

 

Please note that ECHO-SPORTS is not responsible for unclaimed package nore for the ensuing fees for returned merchandise. Also, in case of unclaimed merchandise, shipping fees will be the customer's responsibility.